Troubleshooting

The following provides some general troubleshooting tips and information to help you get back on track.

RAID Troubleshooting

Make sure that all cables and the monitor are connected. The monitor should be connected to the appliance during the boot process to track the log messages to determine if there is a problem with the RAIDs.

This should prevent all other system services that use the storage disk from booting unless the storage is actually mounted.

If this was not successful, an error message in the front id displayed: . “ERROR: RAID not mounted”.

HSM Troubleshooting

For issues related to the Hardware Security Module (HSM), see HSM Troubleshooting.