Using the Bouncy Castle AI support agent

The Bouncy Castle AI agent answers customers' questions and provides code examples for the Bouncy Castle APIs. The agent uses the existing Bouncy Castle user guide, code examples, and documentation to analyze and respond to user requests.

Any code samples that are generated by the agent are validated to compile against the appropriate runtimes.

The agent is available as part of the https://portal.az.keyfactorsaas.com/portal.

Prerequisites

The following prerequisites apply:

• Your organization is a Bouncy Castle support customer.

• The Bouncy Castle AI Agent is set up for the organization.

• You have been given access to the AI Agent by your organization’s administrator.

Get started with Keyfactor Customer Portal

1. Register in the Keyfactor Customer Portal.
   Once your organization has been provided access to a Bouncy Castle deployment, the tile will appear in your organization's deployment list.

Chat with the AI agent

1. Open Bouncy Castle AI agent.
   In the Keyfactor Customer Portal, click Open Bouncy Castle on the Bouncy Castle tile.
   The AI agent’s main page opens. Here you can create a new chat and see recent chats.

2. Start asking questions.
   To start a new chat, ask a question in the main text box. The agent will find relevant sources and search a variety of documents about the Bouncy Castle API.

Provide Feedback

To provide feedback on a particular response:

1. Click on the thumbs-up or thumbs-down icon under the response.

2. Enter your feedback and click Send. Any input you provide will help improve the tool.