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Access: Remove the OTP User

Prerequisites:

Make sure that you have created a user account.

As the Next Generation Hardware Appliance is often managed by different people, the Initial OTP User should be removed to avoid security issues.
After the new User Account has been added, log in again with the new User Account.
You can now delete the Initial OTP User.

Once the Initial OTP User has been removed, the OTP is no longer shown on the front display.

To remove the Initial OTP User, follow the steps:

  1. Log in to the Next Generation Hardware Appliance.

  2. Open the Access page.

  3. In the section User Accounts, In the Actions column of the User Accounts table, click Remove.

  4. When prompted, click Remove to confirm the action.

Secure Account Management

The Next Generation Hardware Appliance is designed to prevent you from locking yourself out of the system. The Remove button is inactive for the currently logged-in user (OTP, OAuth or client certificate), ensuring that they cannot remove their own access.

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