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Maintenance

The following sections provide information on the recommended and required maintenance procedures.

Recommended Maintenance Procedure for the Software

Yearly Maintenance Task

We strongly recommend updating the software at least once a year.

Required Maintenance Procedure for the Hardware: External Battery Adapter

The external battery adapter has the task to support the power supply of the HSM. The HSM always requires power, even when the Hardware Appliance has not been put into operation or is not supplied with power. To prevent the HSM from being fully discharged and thus placed in maintenance mode, use the external battery adapter to buffer the internal HSM battery and extend its lifetime when the Hardware Appliance is powered off. This is useful, for example, when a Hardware Appliance is operated as an offline (root) CA.

Quarterly Maintenance Task (recommended)

Monitor the state of the battery via Webconf:

  • In the Webconf page Overview > HSM Overview the state of the HSM battery and the external battery can be observed.

  • Make sure that the battery of the external battery adapter is in a good state of charge.
    If not, please replace it immediately!

Yearly Maintenance Task

At an annual interval, be sure to replace the battery of the external battery adapter on the back of the device. This is a safety measure that should be observed!

  • Turn to the back of the device.

  • Carefully unplug the external battery adapter from its connector.

  • Remove the battery from its connection.

  • Replace the battery with a new one (standard 6LR61/9 Volt block battery) and reconnect the battery and the adapter to the device. Please observe the environmental and resource protection regulations when disposing of the used battery.

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