Possible States of the Next Generation Hardware Appliance

The Next Generation Hardware Appliance can be in one of the four following states at a time:

Factory Reset State
The Hardware Appliance is delivered in the Factory Reset State.
In this state the appliance can be:

To enter the Factory Reset State at a later time, the Hardware Appliance must first be manually set to the Alarm State by pressing the External Erase button on the back of the device.

After the alarm has been triggered, continue with the factory reset in Webconf. For more information see Factory Reset.

The Factory Reset will:

erase all data on the data disk
delete the configuration of the HSM
delete all other configurations on the appliance

Alarm State
To enter the Alarm State press the External Erase button on the back of the appliance.

This will delete all key material on the HSM.

Operational
This state is reached, if the HSM is configured and is working as expected with its application.

Maintenance State or Manual Maintenance State
If you activate Maintenance Mode, the application is shut down to prevent write operations in the database and is not available to the operator.

An error message appears in Webconf when trying to access the application.
It requires manual interaction to exit this state.

To activate/deactivate Maintenance Mode, follow the steps:

Log in to your Next Generation Hardware Appliance.
Open the Access page.
Go to the Platform Settings section and activate: Run Appliance in Maintenance Mode
Click on Save Settings to confirm your change.