Settings: Update

Requirements:

• The update archives have to be uploaded to a Network File System located in your network and reachable for the Next Generation Hardware Appliance.

• Make sure an up-to-date backup has been created.

Do not restart or shut down the appliance while the Update is running.

To start the Update process:

1. Log in to Next Generation Hardware Appliance.

2. Open the Settings page.

3. Scroll down to the Appliance Update section.

4. Enter your NFS URL to browse to your update location.

5. The storage browser opens. Select/Navigate to the path where the update is located.
   Click on Directories to navigate one level down or
   click One level up to return to the previous level.

6. Select the update file to be installed.

7. Confirm that a recent backup was taken.

8. Click on Use this Update to confirm your choice.

9. The appliance will install the update and displays the current state in the Appliance Update section.

10. Once the installation is complete, a Reboot is required to complete the Update. Trigger the Reboot via Webconf or from the Front Panel.

11. In Webconf a pop up window informs that in case of a problem there is the option of performing a Rollback.

12. Click Reboot now to confirm.

If no user account has been added and you are still logged in with the initial OTP user, this is no longer valid. Make a note of the new OTP shown on the front display of the appliance.

The reboot will take a couple of minutes. When the appliance is up and running again, proceed as follow:

1. Log in to Next Generation Hardware Appliance.

2. On the Overview page, make sure the Application and all configured Services are fully functional.

3. A yellow banner on the Overview page contains a Proceed with Update button which can be used to redirect you to the Settings page or
   open the Settings page via the menu.

4. Scroll down to the Appliance Update section.

5. There are two options now:

• In case an error occurred during the update process or Application and Services are malfunction, there is a possibility to Rollback to the last firmware version before the update. Click on Rollback to proceed.

• If the update process was successful and all Application and Services are running as expected, click on Accept Update to confirm.

The update to a new firmware version is now complete.