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PIN Pad and Smart Cards Operations

The following sections outline the available actions for the connected PIN Pad.

If the PIN Pad transaction is interrupted for a period of about 90 seconds, it automatically switches to a time-out status.
Timeouts are not indicated on the PIN Pad display. The display will turn blank and you will find the timeout information in Webconf.

If the PIN is entered three times incorrect, the Smart Card will be not usable any longer.

PIN Pad Actions

Change the PIN on the Backup Protection Smart Card

Requirements: HSM should be configured and the PIN Pad attached to the appliance.

Required cards: Backup Protection Smart Card and Administration Smart Card.

  1. Log in to your Next Generation Hardware Appliance.

  2. Open the Security page.

  3. Go to the Smart Card Management section.

  4. In the Actions column on the right, click Change PIN on Backup Protection Smart Card.
    A message appears: PIN Pad interaction required.
    Answer the prompts on your PIN Pad.

  5. The PIN Pad display shows: Insert Smartcard.
    press OK/Cancel
    Insert the Administration Smart Card into the PIN Pad.
    Press press OK on the PIN Pad.

    The PIN Pad display shows: Enter old PIN
    Enter old PIN: 123456
    Press press OK on the PIN Pad to confirm the PIN.

    The PIN Pad display shows: Enter new PIN
    Enter new PIN: eg: 456789
    Press press OK on the PIN Pad to confirm the PIN.

    The PIN Pad display shows: Confirm Entry
    Confirm your entry by re-entering the new PIN.
    Then press OK on the PIN Pad again to confirm the PIN.

  6. A success message is displayed in Webconf that the PIN of the Backup Protection Smart Card has been changed.

PIN correction: To restart entering the PIN press the yellow Clear button.

Cancel PIN entry: To abort the entire operation press the red Cancel button.

Clone the Backup Protection Smart Card

Requirements: HSM should be configured and the PIN Pad attached to the appliance.
Required cards: Source and Destination Backup Protection Cards.

  1. Log in to your Next Generation Hardware Appliance.

  2. Open the Security page.

  3. Go to the Smart Card Management section.

  4. In the Actions column on the right, click Clone Backup Protection Smart Card.
    A message appears: PIN Pad interaction required.
    Answer the prompts on your PIN Pad.

  5. The PIN Pad display shows: Ins. Source Card
    press OK/Cancel
    Insert the Source Card into the PIN Pad.
    Press press OK on the PIN Pad.

    The PIN Pad display shows: Enter PIN
    Enter PIN: 123456
    Press press OK on the PIN Pad to confirm the PIN.

    The PIN Pad display shows: Ins. Target Card
    press OK/Cancel
    Insert the Target Card into the PIN Pad.

    Press press OK on the PIN Pad.

    The PIN Pad display shows: Enter PIN
    Enter PIN: 123456
    Press press OK on the PIN Pad to confirm the PIN.

  6. A success message is displayed in Webconf that the Backup Protection Smart Card has been cloned.

PIN correction: To restart entering the PIN press the yellow Clear button.

Cancel PIN entry: To abort the entire operation press the red Cancel button.

Change the PIN on the Administration Smart Card

Requirements: HSM should be configured and the PIN Pad attached to the appliance.

Required cards: Administration Smart Card.

  1. Log in to your Next Generation Hardware Appliance.

  2. Open the Security page.

  3. Go to the Smart Card Management section.

  4. In the Actions column on the right, click Change PIN on Administration Smart Card.
    A message appears: PIN Pad interaction required.
    Answer the prompts on your PIN Pad.

  5. The PIN Pad display shows: Insert Smartcard
    press OK/Cancel
    Insert the Administration Smart Card into the PIN Pad.
    Press press OK on the PIN Pad.

    The PIN Pad display shows: Enter old PIN
    Enter old PIN: 123456
    Press press OK on the PIN Pad to confirm the PIN.

    The PIN Pad display shows: Enter new PIN
    Enter new PIN: eg: 456789
    Press press OK on the PIN Pad to confirm the PIN.

    The PIN Pad display shows: Confirm Entry
    Confirm your entry by re-entering the new PIN.
    Then press OK on the PIN Pad again to confirm the PIN.

  6. A success message is displayed in Webconf that the PIN of the Administration Smart Card has been changed.

PIN correction: To restart entering the PIN press the yellow Clear button.

Cancel PIN entry: To abort the entire operation press the red Cancel button.

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